Museum and heritage site access survey

1. About the survey

Have you visited a museum or heritage site in the UK in the past 12 months and used access facilities or support?* If so, please take our survey and let us know about your experiences.

We are also interested to hear from people acting as companions, personal assistants or carers, accompanying children or adults using access facilities or support.

Link to Online Survey: Survey

*Access facilities and support includes, for example, accessible / Blue Badge parking, accessible / Changing Places toilets, alternative formats (braille, captions, large print, transcripts), audio description, British Sign Language interpretation, digital or live subtitles, hearing loop, sensory map / Visual Story, step-free access.

VocalEyes, Stagetext and Autism in Museums are access organisations working in the arts and heritage sector.

We’ve teamed up to research visitor experiences so we can better inform the thousands of venues across the UK to what extent they are meeting or failing to meet the access requirements of their visitors.

The survey has 24 questions and should take about 20 minutes to complete.

Large Print version (Microsoft Word)

Link to Online Survey: Survey