Coronavirus Legal Help – Kindly Offered to Members!

Coronavirus Legal Issues Help - Kindly Offered to Members

Coronavirus Legal Issues Help Offered to Members

One of our members Kala Khan who is a practising lawyer has very kindly offered to help members with legal issues regarding the Coronavirus. For Example: accessing benefits etc.

A huge thank you to Kala from all the MetroTeam, Trustees and Members.

Kala Khan contact details are below

Email:  Mobile: 07534965575 Home: 02085774444



eLearning Course: Coaching People with a Visual Impairment

British Blind Sport and UK Coaching have created a new eLearning course 'Coaching People with a Visual Impairment'.

Coaching People with a Visual Impairment

British Blind Sport and UK Coaching have created a new eLearning course ‘Coaching People with a Visual Impairment’.

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This new course raises awareness of the crucial role coaches’ play in helping people with visual impairments (VI) overcome barriers to participation in sport and physical activity, complementing UK Coaching’s ‘Person-centred’ principle of great coaching.

Tennis Coach, coaching two people with a visual impairment
Complete this course and you will feel more confident including people with a visual impairment in your sports and activity sessions.

Packed full of helpful tips, practical solutions and vibrant videos*, the 6 modules will increase your knowledge, assurance and skills to be able to coach people with a visual impairment.

“It’s really important the coach education starts at grassroots. There are still too many coaches who aren’t confident around visually impaired people.”

Sophie Thornhill, Paralympic Champion

  • Gain a greater understanding of sight loss and eye conditions
  • Explore practical solutions to barriers to participation and help meet individual needs
  • Explore some of the safety considerations to ensure a fully accessible and inclusive environment for people with a visual impairment
  • Learn how to make adaptations to specific elements of session planning and delivery using the STEP model
  • Understand how to communicate effectively and guide individual
  • Plus, you will be able to print out the UK Coaching and British Blind Sport certificate confirming you have completed the course
Coach guides a swimmer at the poolside.



£8.99 for non-BBS member and £5.99 for members after discount.

Please note: Members of British Blind Sport can enjoy a 33% discount on this course. To get your discount code, contact British Blind Sport on 01926 424 247 or email

Ready to give it a try? Why not take a FREE Demo.


This course has been designed with accessibility in mind and has been rigorously tested. We aim to make the experience as accessible and easy to use as possible. This course works on desktop, tablets and mobile phones. For the best experience, we recommend you complete it on a desktop using Google Chrome.

If you have a visual impairment, we have designed the course to work with screen readers:

  • HTML5: JAWS 16 or later with Internet Explorer 10 or later, Google Chrome (latest version), Firefox (latest version)
  • Flash: JAWS 16 or later with Internet Explorer 11

Visit the UK Coaching website to take a FREE Demo of Coaching People with a Visual Impairment

* All videos come with downloadable manuscripts to illustrate the video in further detail along with audio descriptions where possible.


Supermarket opening times & dedicated shopping hours

Links to Supermarket opening times & dedicated shopping hours!

As the challenges of food shopping have increased amid the uncertainty around Covid-19, several UK supermarket chains have prioritised opening at certain times of the day for vulnerable and elderly people.

On the Sight Advice FAQ website, a resource for blind and partially sighted people supported by RNIB, there is a range of useful information on a variety of subjects including how to arrange shopping deliveries and how to get essential food supplies if you are struggling financially.

RNIB Helpline: call on 0303 123 9999 RNIB Services
open 8 am – 8 pm weekdays and 9 am – 1 pm on Saturdays.

Supermarket Opening Times, Links and Info

updated 27th March 2020


From Monday to Saturday, the German supermarket chain will be open between 8 am and 8 pm. Sunday opening hours remain the same – 10 am to 4 pm (or 6 pm in Scotland).

To check your local store, visit:


Asda has placed limits on the amounts of certain products individual shoppers can buy.

Updates on Asda’s reaction to the coronavirus


All of its stores have a dedicated shopping hour for those at higher risk and the people who care for them.

Co-op hasn’t made changes to their opening times, but are restricting purchases to two per customer on some products, including hand sanitiser, soap, tinned goods, pasta, rice, long-life milk, sugar, baby food and nappies.

More information on the Co-op’s dedicated shopping hour


Iceland will open its supermarkets early for elderly customers to visit before stores open to the public.

Each day, elderly shoppers can now visit between 8am – 9am to get their shopping first. The final hour of trading Monday to Saturday will also be for NHS staff only.

To check local store’s opening times, visit


The supermarket is opening an hour earlier than usual in order to let elderly customers do their shopping.

To check the opening times of your local Lidl, visit:

Marks and Spencer

It has set aside the first hour of trading on Mondays and Thursdays for older and vulnerable customers.

More information for Marks and Spencer customers


Morrisons is expanding its home delivery service and introducing new ways of delivering groceries and more slots for customers, which will also help vulnerable people and those affected by the virus.

Information on Morrisons’ Food boxes delivery service

More information on Morrisons’ services


Although opening times haven’t changed, different Nisa stores are offering help to the elderly and vulnerable, by offering extended services to customers, including free deliveries.

To check opening hours for your local store, visit: 


Every Monday, Wednesday and Friday, all of the chain’s supermarkets will dedicate the hour of 8 am – 9 am to serving older, disabled and vulnerable customers, as well as NHS and Social Care workers. Sainsbury’s says its existing online customers who are over 70 years of age, vulnerable, or who have a disability, will get priority access to online home delivery slots and access to Click And Collect services.

It says it has proactively contacted 270,000 customers who the supermarket chain identified as elderly or vulnerable.

More about Sainsbury’s opening hours


Tesco says it is prioritising older people and the most vulnerable between 9 – 10 am on Mondays, Wednesdays and Fridays, except for its Express outlets.

It says, having introduced floor markings to help shoppers distance themselves from each other, that its staff and “colleagues are always on hand to provide support to any customers who need help”.

A number of stores are now operating at reduced hours. Some Tesco Extra stores and larger Metro stores have reduced their hours to between 6 am and 10 pm, in order to be able to properly restock overnight.

Tesco is also introducing a special shopping hour for its workers and NHS staff from Sunday (22 March) onwards. Those eligible will be able to browse an hour before traditional shop opening hours.

In a statement, Tesco said: “They can come to our large stores one hour before the usual store opening time every Sunday, and will be able to browse the store and select their shopping before the checkouts open.

“All we ask is that they bring a form of ID with them to store, such as an NHS staff card.”

Find out more about Tesco’s access hour plan

Find out about accessibility and


First hour of store opening to be dedicated to older and vulnerable people and it is exploring ways to offer its services remotely.

More information on Waitrose’s opening hour changes


You can check for the latest information and find contact details for the major UK supermarkets on their websites.













Marks and Spencer:






Sainsburys has a vulnerable persons careline – 0800 052 5500. It is attempting to prioritise vulnerable customers for home delivery.

Call wait times may be substantial.




People classified as ‘extremely vulnerable’ can self-register for support from the Government website (inc food parcels) here:  ExtremelyVulnerable

RNIB, jointly with other sight loss sector charities Guide DogsThomas Pocklington Trust and Visionary, has written to supermarket chief executives to ask them how they are helping blind and partially sighted people. While we wait for their responses we have put together information we’ve found online about what they are doing to help disabled customers.


A round-up of information from the major supermarkets can be found on the inews website. Please note that information is subject to change:


RNIB Helpline: Call on 0303 123 9999
We’re open 8 am-8 pm weekdays and 9 am -1 pm on Saturdays.

The RNIB Helpline team can give you advice and point you to the services that can help you face the future with confidence.

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Soap How does it kill a virus?

Soap How does it kill a virus? a video with Prof Lucy Rogers PhD

Soap is such an ordinary thing. Can it really kill a virus? (YES! Now wash your hands)

If you want to see the scientific evidence of just how soap  kills a virus, then watch the  Prof Lucy Rogers PhD  Video below


Not got any sanitizer  Top tip  from Jenny Warner 

Not got any sanitizer  – BUT soap and water are better – what I am doing now:

I fill a thermos with hot water (family size one preferably), have a decent sized plastic container / very small bowel equivalent, a bar of soap and a towel .

When I get back to the car each time I go to the boot and wash my hands for the prescribed period of time (the ‘Happy Birthday’ routine twice).

So, now I don’t *go out without my flask of hot water – the container and soap stay in the boot (towel needs replacing every few trips)

* Really only when essential now for provisions, etc


Coronavirus Covid-19:  RNIB services can help!

Coronavirus: How can RNIB Services Help You

Coronavirus Covid-19:  RNIB services can help!

RNIB’s services are needed more than ever in these uncertain times. Our teams are working hard and we aim to increase our support for blind and partially sighted people over the coming weeks.

As the situation regarding Covid-19 changes, information is vital and we are working to ensure blind and partially sighted people are kept informed and have access to help.

It is a fast-evolving situation and we are ramping up our support networks and capabilities. We urge anyone in our community who needs help to call our Helpline on 0303 123 9999.

Matt Stringer, CEO of RNIB, said: “We know that RNIB’s services are a lifeline to potentially quarantined people. The safety of our customers, employees, volunteers and people in our establishments is paramount, but we continue to support delivery of critical services to our customers – from our helpline to ECLOs.

“In addition to the usual advice and support about anything to do with living with sight loss, our team will offer further support to anyone with sight loss who becomes isolated or is concerned about accessing information, products or services, and over the coming weeks we will increase that support to the blind and partially sighted community.”

 RNIB is offering help and support

RNIB’s Helpline: 0303 123 9999  remains open on weekdays (from 8 am-8 pm) and on Saturdays (9 am-1 pm).

Staff will be working from home in order to support our customers over coming weeks and, in addition to the usual advice and support about anything to do with living with sight loss, our team can offer further support to anyone with sight loss who becomes isolated or is concerned about accessing information, products or services.

Our team of advisers will help to connect people to sources of local support and find solutions with anyone who calls us. Not all the information about Covid-19 is accessible so we are working with public information providers to ensure information is accessible, including image descriptions online.

  • If anyone if finding it challenging to access key information, we can help. You can call the RNIB Helpline on 0303 123 9999 or email
  • As people are spending more time at home, RNIB is offering more opportunities to connect with others via telephone and online; please contact the Helpline to sign up. You can also join our popular regional Facebook groups where many people are sharing local information, useful hints and tips and interesting things they have been up to.
  • Our ECLO (Eye Clinic Liaison Officer) service, as hospital eye care services are affected, will be delivered via telephone to ensure people, who are newly diagnosed or have a change in their sight, can access practical and emotional support. We are working with several other organisations, including the NHS and other charities, to focus our support where it is most needed.
  • We have increased the number of books for USB users so you can now have three books at a time. We encourage USB users to take advantage of this as it will help us keep production times down. In anticipation of potential issues producing and delivering USB sticks over the forthcoming months, we encourage as many customers as possible to receive Talking Books via our new digital service.